Returns & Exchanges

We want you to love your wool garments, which is why we offer a 30-day return window for all unwashed and unworn items. If your purchase doesn't fit perfectly or meet your expectations, our streamlined process makes exchanges and refunds simple.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging if possible, ensuring all tags are attached and the garment is in its original condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided by the portal and securely affix it to the outside of your package.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location; you will receive an email notification once your refund or exchange has been processed.